Training & Coaching
Learning paths, completions, and coaching sessions
Growth
Active Paths
5
Avg Completion
68%
-4 vs last month
Sessions This Month
14
+3 vs last month
Overdue Certs
3
-1 vs last week
New Agent Foundation
All LOBs8 modules
92%
24 enrolled
Due: Ongoing
Active
Collections Compliance Cert
Collections5 modules
61%
18 enrolled
Due: 2026-03-31
Active
French Language Support
Customer Support FR6 modules
100%
12 enrolled
Due: 2026-02-28
complete
Tech Support Tier 2 Upgrade
Tech Support10 modules
40%
9 enrolled
Due: 2026-04-15
Active
PIPEDA & Privacy Essentials
All LOBs3 modules
0%
247 enrolled
Due: 2026-04-01
Draft
Card Services Product Knowledge
Card Services7 modules
71%
31 enrolled
Due: 2026-03-20
Active