Good morning team! Reminder that the PIPEDA compliance training deadline is April 1st. Only 12% completion so far. 🚨

On it — completing mine today.

Collections team — all hands at 2pm today for the new script walkthrough. Room B or Zoom link in calendar invite.

Will it be recorded? I have a client call at 2:15.

Yes, recorded and posted to KB same day. Priya you're good to miss live.

Quick heads up — TelecomX VPN is timing out for some agents this morning. IT ticket TK-1040 is open.

Thanks Tyler. Workaround: use the backup portal link pinned in #tech-support. Fix ETA 11am.